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Hrvatski
Methodus training portfolio includes the following four areas:
INCREASING TEAM EFFICIENCY
TRAIN THE TRAINER
LEADERSHIP DEVELOPMENT PROGRAM
PERSONAL EFFECTIVENESS TRAINING
SALES SKILLS TRAINING
Efficient communication
Public speaking and presentation skills
Assertiveness
Negotiation skills
Time management
Managing stress (module I and II)
Concentration exercises
Developing efficient working teams
Conducting effective meetings
Planning for success
Decision making and problem solving
Conflict management in work environment
Thinking out of the box
Efficient employees motivation and self-motivation
Strategic planning
Facilitation (moderation) skills
Managing conflicts with clients
Duration:
2 or 3 days
Requirement:
Training in negotiation skills
Goal:
Managing conflict situations
Topics / content:
Cost of conflict at work and cost calculation
Skills for effective conflict resolution
Recognizing obvious and latent conflict
Recognizing conflict causes
Useful beliefs in conflict situation
How to turn conflict into negotiation
How to recognize conflict parties positions
Focusing on the problem
Process of conflict solving
Systematic conflict control at work
Conflict prevention skills
Roles and interventions from the third party: delegation, arbitration and mediation