Efficient communication
Public speaking and presentation skills
Assertiveness
Negotiation skills
Time management
Managing stress (module I and II)
Concentration exercises
Developing efficient working teams
Conducting effective meetings
Planning for success
Decision making and problem solving
Conflict management in work environment
Thinking out of the box
Efficient employees motivation and self-motivation
Strategic planning
Facilitation (moderation) skills
Managing conflicts with clients

Topics / content:

• Define stress
• Recognize symptoms of stress
• Recognize possible stress causes
• Become aware of own stress origins
• Recognize “burn-out”
• Lear phases of «burn-out»
• Adopt successful stress coping strategies
• Learn techniques of stress coping related to symptoms
• Learn techniques of physical and psychological condition building
• Learn time management techniques useful in stress coping
• Create personal stress coping plan